Pet Urine & Odour Removal Melbourne
Permanent removal of pet urine smells from carpets, rugs, and upholstery — not just masking the odour.
Why Choose Our Pet Urine & Odour Removal Service in Melbourne
Areas We Service
Our technicians operate within a 40-km radius of Craigieburn, proudly servicing Epping, Wollert, Mernda, Mill Park, Thomastown, Reservoir, Greenvale, Roxburgh Park, Broadmeadows, Pascoe Vale, Tullamarine, Bundoora, and surrounding communities.
If your suburb isn’t listed, contact us — chances are, we can still help.
Common Areas We Treat
Our process suits almost every material and surface commonly affected by pet accidents.
Carpets and rugs
Deep-set urine odours removed from fibres and carpet underlay
Upholstery and fabric panels
Odours neutralised within fabric layers without damage or residue
Pet bedding and cushions
Targeted cleaning to eliminate repeat marking and residual smells
Mattresses and beds
Safe enzyme treatment for absorbed pet urine and lingering smells
Hard floors
Treatment penetrates grout lines and sealed surfaces to remove odours
High-traffic areas
Effective odour removal in frequently used living spaces
Whatever the task, we deliver precision, safety, and reliability — every time.
Health & Hygiene Benefits
Pet urine releases ammonia and harmful bacteria that can irritate lungs, trigger allergies, and reduce indoor air quality — especially when odours soak deep into carpets, mattresses, and upholstery. Our steam-based enzyme treatment neutralises these contaminants at the source, helping restore a cleaner, healthier home environment.
Our cleaning approach follows recognised animal-safe and household hygiene standards, giving Melbourne families peace of mind without harsh chemicals or masking sprays.
Pet-Safe Aftercare & Prevention
Once your treatment is complete, simple aftercare helps maintain freshness while surfaces fully dry. Our enzyme-based process is designed to neutralise odours at the source, reducing the risk of remarking when paired with regular household cleaning routines.
For homes with younger pets or recurring accidents, our technicians provide practical aftercare guidance during the service — helping you protect results without harsh chemicals or ongoing treatments.
Before & After Results
Our before-and-after results show the real impact of professional pet urine and odour removal. While some older or deep-set stains may only lighten visually, the odour itself is fully neutralised — leaving your home smelling clean and fresh again.


Pet Odour Removal for Homes, Rentals & Shared Spaces
We help homeowners, renters, landlords, and short-term rental hosts restore odour-free living spaces after pet accidents. Whether it’s a family home, rental property, or move-out clean, our targeted enzyme treatments remove odours at the source without disrupting daily routines.
Customer Reviews & Testimonials
Daniel P.
Finally a handyman who actually answers the phone and turns up on time.
Lina R.
Punctual, professional and super friendly. Our bathroom repairs look perfect.
Amir. K
Amazing service! They fixed our broken door within an hour — highly recommend the Craigieburn team.
Sarah, Reservoir
We had our couch and dining chairs protected — spills wipe off instantly now. Highly recommend!
Amir, Craigieburn
Outstanding results! The team were on time, professional, and incredibly thorough.
Rohan, Epping
Excellent service and communication. My allergies have improved so much!
Tina, Craigieburn
Prompt, professional, and eco-friendly. The mattress feels brand new.
Amir, Reservoir
Incredible results — no more odours or sneezing. Highly recommend Home Hero Services!
Rita, Brunswick
They managed everything — design, tiling, plumbing — and kept us informed every step of the way. Highly recommend!
Michael, Point Cook
Excellent communication and high-quality work. The team turned our old bathroom into a bright, modern space we love.
Home Hero Services is trusted by Melbourne homeowners for professional pet urine and odour removal, delivering reliable results, safe treatments, and friendly local service. Our reviews reflect real outcomes from households dealing with pet accidents, lingering smells, and hygiene concerns.
Read more verified 5-star reviews on Google to see why local businesses choose us.
FAQs About Pet Urine & Odour Removal
How long does the treatment take?
Most pet urine and odour treatments take between 30 minutes to 2 hours, depending on the size of the area and how deeply the urine has penetrated. Severe or long-term cases may require additional dwell time to fully neutralise the odour at the source.
Is the treatment safe for pets and children?
Yes. We use pet-safe, non-toxic enzyme solutions designed to break down urine crystals without harsh chemicals. Once the treated area is dry, it is safe for pets and children to return.
Will this completely remove the smell or just mask it?
Our process targets and neutralises the bacteria and uric acid crystals that cause odours — it does not simply mask the smell. When the source is fully treated, the odour is eliminated rather than temporarily covered.
What if the odour comes back?
If an odour returns, it usually means urine has penetrated deeper layers such as underlay or subflooring. In these cases, we reassess the area and recommend the most effective next step to fully resolve the issue.
Can you clean wool carpets and delicate upholstery?
Does pet urine permanently damage carpets or floors?
Do you need to replace carpet underlay if urine has soaked through?
How do I stop my pet from remarking the same spot?
When can I vacuum or walk on the area again?
Related Cleaning Services You Might Need
Pet Urine & Odour Removal in Melbourne — Book Your Treatment Today
Text Us
Send us a text at 0404 242 121 for quick assistance
Call Us
Reach us by phone at 0490 122 590 for a consultation
Email Us
Send us an email at info@homeheroservices.com.au for inquiries




