Privacy Policy

At Home Hero Services, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Service-related inquiries and feedback

We may also collect non-personally identifiable information such as browser type, IP address, and usage data through cookies to improve the functionality and user experience of our website.

2. How We Use Your Information

The information we collect may be used in the following ways:

• To respond to inquiries and provide customer support
• To process transactions and provide requested services
• To improve our website and services
• To send promotional content or newsletters (if you have opted in)
• To comply with legal requirements or protect our rights

3. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We use secure encryption methods and store data in protected servers. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your data with trusted third-party service providers who assist us in running our business, such as email marketing services, but only as necessary to fulfill the services we provide to you. These third parties are required to maintain the confidentiality of your data.

5. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and improve site functionality. You can choose to disable cookies in your browser settings, but this may affect certain features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the privacy practices of third-party sites.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to review or request changes to the data we have about you, please contact us at info@homeheroservices.com.au.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

Email: info@homeheroservices.com.au
Phone: +61 490 122 590

Thank you for trusting Home Hero Services with your information. Your privacy is important to us, and we are committed to protecting it.